Frequently Asked Questions

MAJicData provides in-home/in-office services from 9 am to 8 pm EST, Monday through Saturday. Our emergency remote tech support and chat support staff are available 24/7, 365 days a year, including all United States federal observed holidays for the year 2024:

• New Year's Day (January 1)
• Birthday of Martin Luther King, Jr. (Third Monday in January)
• Washington's Birthday (Third Monday in February)
• Memorial Day (Last Monday in May)
• Juneteenth (June 19)
• Independence Day (July 4)
• Labor Day (First Monday in September)
• Columbus Day (Second Monday in October)
• Veterans Day (November 11)
• Thanksgiving Day (Fourth Thursday in November)
• Christmas Eve (December 24)
• Christmas Day (December 25)

As we continually adapt our business in response to Covid-19, please read the alert below regarding our adjusted business practices.

Covid-19 Alert

At MAJicData, safeguarding your personal information and respecting your privacy is paramount to us.

Explore our comprehensive privacy policy by clicking the button below. Your trust and confidentiality are of utmost importance to our commitment.

Privacy Policy

At MAJicData, we prioritize your online safety.

Discover more about our commitment to web safety and explore our terms of use by clicking the button below. Your security is our utmost concern.

Terms of Use

Explore our public statement below to learn more about the impact of Covid-19 on our business hours and operational procedures.

Covid-19 Alert

Absolutely. MAJicData holds a valid license and is fully insured in the State of Florida:

1. MAJicData's LLC:L20000140832
2. MAJicData’s SIC:73,737
3. MAJicData’s NAICS:541,5415

Please contact us directly if further information is needed.

Contact Us

At MAJicData, your satisfaction is our top priority. We stand behind our services with a comprehensive 30-day guarantee. If, for any reason, you encounter issues during or after your service, please notify us promptly. We are dedicated to going above and beyond to address any concerns and ensure your experience with us is nothing short of exceptional. Your peace of mind is important to us, and we're committed to making things right.

On All Services!

Upon booking your initial service, a MAJicData account is automatically created using the email you securely provided to us. To ensure a smooth start, we'll send you a welcome email containing a verification link and a secure link to set your MAJicData account password.

To access your account, follow these simple steps:

1. Click on the Portal Zone icon located in the top right corner of MAJicData.net.
2. This will redirect you to the portal page. Look for the icon labeled "Client Zone" within the portal.
3. Click on "Client Zone" to open the page, leading you to the Sign In page.
4. Enter your email address and the password you've set, then click "Sign In."

Alternatively, you can directly use the login button provided below for quick access.

Client Zone

If you need to reset your password, follow these steps for a hassle-free experience:

1. Click on the Portal Zone icon situated in the top right corner of MAJicData.net.
2. You'll be directed to the portal page. Look for the icon labeled "Client Zone" within the portal.
3. Click on "Client Zone" to access the page. Once there, locate and click on the "Forgot Password" link.

Maintaining the security and accessibility of your MAJicData account is our priority. If you encounter any challenges, don't hesitate to reach out for assistance.

Alternatively, for your convenience, you can simply click the designated button provided below.

Reset Account Password

Yes. For optimal service tailored to your needs, the presence of an adult aged 18 or older is required during the appointment. This ensures smooth coordination, allowing for necessary sign-offs and the completion of the service.

In response to the ongoing developments related to Covid-19, our business has adapted, including changes to our support business hours. Please refer to the alert below for details on our adjusted business practices. Your understanding and cooperation are greatly appreciated.

Covid-19 Alert

Effortlessly manage and update your account information by following these simple steps:

1. Log in to the MAJicData Client Zone.
2. Once logged in, navigate to the top right corner of the page and click on the Account icon.
3. From the drop-down list, select "My Account."
4. On the "My Account" page, find and click on "Account Info."
5. Edit the desired fields with the updated information.
6. Click "Update" to save your changes

For quick access to your account, click the button below. Keep your details current and stay connected with ease.

Client Zone

To streamline your payment process, service charges will be applied exclusively to the payment method on file after you confirm the completion of your service.

Please note that MAJicData strictly adheres to digital transactions and does not accept alternative forms of payment, such as cash or check. We kindly request that you refrain from providing direct payment to the technician handling your appointment. Your cooperation in adhering to our payment procedures is greatly appreciated.

View Payment Policy

At MAJicData, we prioritize your privacy and security. We avoid involvement with platforms such as Meta - Facebook, Twitter X, and TikTok due to apprehensions about their privacy policies and operational procedures, which we perceive as posing risks, particularly to the youth. Unlike these platforms, we are committed to being customer-centric, ensuring that your data remains yours. Our stringent safeguards extend beyond our platform, offering protection for you and your data on other platforms.

We firmly stand against data mining and selling practices that prioritize profit over your best interests. At MAJicData, we ensure that your data is never treated as a commodity. MAJicData LLC has not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. MAJicData LLC will not sell or share personal information in the future belonging to website visitors, users, and other consumers. We refrain from actively promoting our services on platforms with policies we find disagreeable; as a result, we neither sell nor market services on the mentioned social media platforms. If we find policies disagreeable, we will alert and offer insights, but regardless, as the customer, you always have the freedom to choose and manage your social media accounts, respecting your free will.

View Our Privacy Policy

Founded in 2012 by CEO Matthew A. Johnson, MAJicData embarked on a mission to craft impeccably engineered technology commerce solutions. Over the years, we have evolved into a prominent provider of innovative technology solutions catering to businesses of all sizes.

At MAJicData, our commitment revolves around delivering outstanding value and service to our clients. Empowered by a team of seasoned engineers and an unwavering dedication to staying at the forefront of technology trends, we consistently provide cutting-edge solutions. This approach ensures that businesses not only adapt but thrive in the dynamic and ever-changing digital landscape.

Meet the Team